Making Contact

Correspondence

We receive a lot of letters and faxes every day and we aim to answer them promptly. In the first instance we will acknowledge your letter and confirm who is dealing with your enquiry. You can write to the police by addressing your letter to:

Surrey Police
PO Box 101
Guildford
GU1 9PE


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Telephone Us

Please dial 999 in an Emergency; a Police Emergency is defined as Incidents where:

Someone's life is in danger;
Someone is at risk of violence, or property is about to be damaged;
A serious offence is in progress;
A suspect is at the scene or an early arrest is likely;
Serious disruption to the public is likely
Very serious crime (e.g. Rape, GBH)

For all other Police matters please dial:

101 or 01483 571212

24 hours a day, 7 days a week

(NB. We recommend that you put these numbers in your mobile, to enable you to contact us when you need to).


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Contacting us if you are deaf, hard-of-hearing or speech impaired

Report online using our Report It! tool.

If you are hard of hearing or speech impaired, textphone on 08001 101 (non-emergency) or 08000 101 (emergency) or text us on 07786 204020 or 999 (register at www.emergencysms.org.uk).


By Email

We will try to provide you with an accurate and meaningful reply to your email within 10 days of receipt.

Please email: customerservice@surrey.pnn.police.uk or complete the form below: