Making Contact

In an emergency, when life is in danger or a crime in progress, dial 999.

In a non-emergency dial the new number, 101.

Calls to 101 will cost 15 pence for the entire call, no matter how long you are on the phone – this applies to both landlines and mobile phones

101 – New non-emergency number is here

As from 19th September you can contact Wiltshire Police by calling us on 101.



The roll out of this new non-emergency number is part of a national programme to make it easier for you to contact your local police. 101 will be used for non-emergencies such as:

contacting local officers
getting crime prevention advice
making us aware of policing issues in your local area
making an appointment with a police officer
for any other non-emergency

reporting a crime (unless crime in progress, when you should dial 999)

Key Facts

101 will not replace 999
It will replace our existing 0845 408 7000 non-emergency number
If you are deaf, hard of hearing or speech impaired, you can textphone us on 18001 101
Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.
You can also use this website to contact us

Remember...
999 should be used for an emergency, when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.