Making Contact

By telephone

Call 999 if:

A crime is happening now
People are injured
People are being threatened or are in danger
The offender is still there or is nearby

999 is for emergencies only - an emergency is something that needs an immediate response. Using the 999 line unnecessarily could prevent somebody who is in danger from getting through to us.

How quickly will we respond?

We aim to answer all 999 calls within 10 seconds and will send an officer immediately. We will tell you our estimated time of arrival and in urban areas will aim to get to you within 15 minutes and in rural areas within 20 minutes.

Call 0845 1 25 35 45 if:

There is no immediate danger to life
A crime is not in progress
The offender is not nearby

Or

You have a general enquiry
You want to contact your local neighbourhood policing team
You want to tell us about something that's happened

In writing

You can write to us at:


Lancashire Constabulary Headquarters
PO Box 77,
Hutton,
Preston,
Lancashire,
PR4 5SB.